Shipping policy
Following are the terms that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 3-7 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
Update this section if your processing time exceeds 3-5 business days.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping rates & delivery estimates
Shipment method estimated delivery time shipment cost varies
Shipment to P.O. boxes or APO/FPO addresses
Frontrow Online Asia does not ship to P.O. boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number.
Customs, Duties and Taxes
Frontrow Online Asia is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Frontrow Online Asia is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Standard Shipping Rates apply according to country.
Shipment processing time
All orders are processed within 3-7 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
Update this section if your processing time exceeds 3-5 business days.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping rates & delivery estimates
Shipment method estimated delivery time shipment cost varies
Shipment to P.O. boxes or APO/FPO addresses
Frontrow Online Asia does not ship to P.O. boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number.
Customs, Duties and Taxes
Frontrow Online Asia is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Frontrow Online Asia is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Standard Shipping Rates apply according to country.